OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
169 ratings and 116 comments received in the last 90 days.
07 August 2025
It was a Complete Pleasure to turn up at Mini Sytner Shrewsbury and have a good look at all the models inside the show room and outside.when i did decide on the car i wanted, to be able to sit in it and have a think about my next purchase.
05 August 2025
Everyone was very helpful and helpful with lots of information given to make a decision.
03 August 2025
Very satisfied, I have no complaints. Kyle looked after us from the ordering to the delivery of the vehicle. First rate service.
29 July 2025
Great service
29 July 2025
Again, George!
27 July 2025
Everything went to plan and George the sales rep was great right from our first visit.
25 July 2025
All staff helpful and freindly
21 July 2025
A seamless experience from start to finish.
18 July 2025
Amy Dowell was excellent- nothing too much trouble and very thorough.
09 August 2025
The fault was not found on the first visit, I returned the car and immediately they took the car back in to find the fault.
08 August 2025
Kept informed, and members of the team checking all was ok with me whilst waiting for a lift
05 August 2025
Great service to yr customers
04 August 2025
I had a Mini Cooper electric car to use while my mini was having the new part . Enjoyed a new experience of driving an electric car.
04 August 2025
As above
02 August 2025
Quick
01 August 2025
As above, customer service is brilliant and very informative
01 August 2025
Excellent service.
01 August 2025
Extra work carried out as requested
31 July 2025
Really efficient and easily able to get updates. My car was also ready a lot sooner than expected which was a nice bonus.
10 August 2025
The experience was so good. People were lovely and the showroom is immaculate.