OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
185 ratings and 128 comments received in the last 90 days.
03 September 2025
Kept updated at every step.
03 September 2025
V easy
10 August 2025
The experience was so good. People were lovely and the showroom is immaculate.
07 August 2025
It was a Complete Pleasure to turn up at Mini Sytner Shrewsbury and have a good look at all the models inside the show room and outside.when i did decide on the car i wanted, to be able to sit in it and have a think about my next purchase.
05 August 2025
Everyone was very helpful and helpful with lots of information given to make a decision.
03 August 2025
Very satisfied, I have no complaints. Kyle looked after us from the ordering to the delivery of the vehicle. First rate service.
29 July 2025
Great service
29 July 2025
Again, George!
27 July 2025
Everything went to plan and George the sales rep was great right from our first visit.
07 September 2025
The video and service sheet showed everything I needed to know. This will all help with my case against the garage I purchased the mini from.
07 September 2025
Lovely people
07 September 2025
Very efficuent
06 September 2025
Excellent service
03 September 2025
Louis Gale handled the purchase of our vehicle from beginning to end. We couldn't have asked for better service. The whole experience was very smooth and professional, and everything was explained very clearly.
03 September 2025
From walking in to completing the deal to driving away in our new car, we were cared for all the way, all our questions answered and a lot of care taken to make sure we were confident of the controls of our Mini Countryman all Electric.
03 September 2025
Work was done to our car in a very professional way
02 September 2025
Both Kyle and Louis were very professional helpful and made our experience a pleasure
02 September 2025
Long distance to travel, but because of level of service, I prefer to return to Shrewsbury.
01 September 2025
Thorough and cleaned efficiently
04 September 2025
As above, all staff were really helpful and I knew exactly where we were at in each stage of the process