OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
172 ratings and 121 comments received in the last 90 days.
21 January 2026
Great communication from order to delivery.
20 January 2026
Great team in Shrewsbury, work well together to support each other and the customer, and very helpful and responsive when anything goes not quite according to plan, fast resolution!
15 January 2026
We dealt with Ellie. And she was absolutely brilliant from start to finish . Answered all our questions and guided us through everything
13 January 2026
Very positive experience as always, kept updated throughout. On handover very detailed instructions given and set up of devices done
13 January 2026
Exceptionally customer service from start to finish
13 January 2026
Ellie was amazing we totally at ease she was very professional
07 January 2026
Great service, Ellie was brilliant and made the whole experience very simple she was very knowledgable polite and extremely helpful and is a credit to the company
02 January 2026
I was completely satisfied with the experience at the Mini Centre. The handover was excellent. The features of the car were explained very well . After sales support was available when and if needed.
02 January 2026
Kept well informed throughout
24 January 2026
George gave me all information and answered any queries. Very professional.
24 January 2026
Was kept up to date on what was happening and checked to see if I was ok as I was there sometime
24 January 2026
Always professional staff
21 January 2026
Absolutely brilliant service as always pleasure to go to the garage make you feel so welcome
21 January 2026
Took 2 emails and 3 calls to get through.
21 January 2026
Quick and efficient work with a useful video, though this could be extended to other aspects of the car.
19 January 2026
Great customer care.
18 January 2026
I'm always very happy with the service that I receive at the Shrewsbury centre, the staff are always friendly and courteous.
17 January 2026
The quote met the invoice and the work done met my expectations.
16 January 2026
Bril
FIND Sytner Shrewsbury.
Address
- Featherbed Lane, Harlescott, Shrewsbury, SY1 4NS
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01743 452 350
Shrewsbury as well as surrounding areas including Telford, Bridgnorth, Market Drayton and Broseley
Address
- Featherbed Lane, Harlescott, Shrewsbury, SY1 4NS
Opening Hours
- Mon–Fri:08.00 - 18.00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01743 452 350
Shrewsbury as well as surrounding areas including Telford, Bridgnorth, Market Drayton and Broseley
22 January 2026
Everything was explained properly and I didn't feel pressured in anyway.