OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
162 ratings and 127 comments received in the last 90 days.
10 March 2026
Attention to detail was good and done in a relaxed manner
10 March 2026
Ellie took time to go through everything clearly. Each stage was planned and prepared with plenty of updates resulting in a smooth and successful handover. Also, I love the car!
10 March 2026
Friendly, informative and listened to our requirements.
08 March 2026
Louis was a pleasure to do business with.
07 March 2026
Visited a number of dealerships - this one was the best. Attentive and knowledgeable. Great customer service (Louis). Hand over v efficient. Detailed explanation of spec. And sale followed up to make sure all working and understood.
06 March 2026
Everything was good
05 March 2026
Amy is easy and fun to interact with
04 March 2026
Excellent service from start to finish. Amy made the whole process as easy and straight forward as possible. Such a lovely, friendly manner.So knowledgeable. At handover Amy told us all we needed to know and did not overload us with info.
04 March 2026
My experience at mini was just amazing , everything explained in complete detail and easily understandable . The atmosphere was great , throughly enjoyed the whole experience .
11 March 2026
The dealership is great and its facilities support waiting for vehicle to be sorted
10 March 2026
Very good very polite staff. They picked car up from home phoned you to let you know the car was ready and everything was ok and delivered your car back to you excellent.
09 March 2026
Booking system a bit convoluted. Great service once in contact with Shrewsbury Mini
08 March 2026
Ben always profesional and friendly. Amy helped me with my service plan made it quick and simple process
08 March 2026
Everything went to time, staff professional, polite and friendly
08 March 2026
I have not been there my son has
07 March 2026
Very satisfied with everything snd everbody
07 March 2026
Good service with excellent staff
07 March 2026
Pleased with the service
07 March 2026
Great reception and service from employees. I could never have asked more. I was able to work whilst waiting for my MOT by choice and was very comfortable where I sat. Great environment too.
FIND Sytner Shrewsbury.
Address
- Featherbed Lane, Harlescott, Shrewsbury, SY1 4NS
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01743 452 350
Shrewsbury as well as surrounding areas including Telford, Bridgnorth, Market Drayton and Broseley
Address
- Featherbed Lane, Harlescott, Shrewsbury, SY1 4NS
Opening Hours
- Mon–Fri:08.00 - 18.00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01743 452 350
Shrewsbury as well as surrounding areas including Telford, Bridgnorth, Market Drayton and Broseley
12 March 2026
Ellie explained the various options available,kept us updated and was able to answer all our questions. Arranged a test drive at our convenience for 25 hours.