OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
173 ratings and 121 comments received in the last 90 days.
13 January 2026
Exceptionally customer service from start to finish
13 January 2026
Very positive experience as always, kept updated throughout. On handover very detailed instructions given and set up of devices done
13 January 2026
Ellie was amazing we totally at ease she was very professional
07 January 2026
Great service, Ellie was brilliant and made the whole experience very simple she was very knowledgable polite and extremely helpful and is a credit to the company
02 January 2026
I was completely satisfied with the experience at the Mini Centre. The handover was excellent. The features of the car were explained very well . After sales support was available when and if needed.
02 January 2026
Kept well informed throughout
01 January 2026
very help and made to feel very welcome and helpf
29 December 2025
Ellie was most helpful and knew her products exceptionally well
28 December 2025
The team very friendly and helpful and made sure the car was ready for the agreed date when purchased
18 January 2026
I'm always very happy with the service that I receive at the Shrewsbury centre, the staff are always friendly and courteous.
17 January 2026
The quote met the invoice and the work done met my expectations.
16 January 2026
Bril
13 January 2026
Egar to help explained fault Range of options for timming of repair Booked in and completed same day
13 January 2026
The gentleman that came to collect my car was very polite and pleasant, he gave me a rough estimate of when I would expect my car to be back and he wasn't too far off the mark.
13 January 2026
Issue with rear brake light that was fixed under extended warranty
12 January 2026
Dealt with promptly on arrival
10 January 2026
Ellie was amazing from start to finish. 5 star service. Thank you Ellie.
10 January 2026
Service carried out in a timely and efficient manner
10 January 2026
They dealt with everything that was needed after ascertaining what the problem was.
FIND Sytner Shrewsbury.
Address
- Featherbed Lane, Harlescott, Shrewsbury, SY1 4NS
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01743 452 350
Shrewsbury as well as surrounding areas including Telford, Bridgnorth, Market Drayton and Broseley
Address
- Featherbed Lane, Harlescott, Shrewsbury, SY1 4NS
Opening Hours
- Mon–Fri:08.00 - 18.00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01743 452 350
Shrewsbury as well as surrounding areas including Telford, Bridgnorth, Market Drayton and Broseley
15 January 2026
We dealt with Ellie. And she was absolutely brilliant from start to finish . Answered all our questions and guided us through everything